Online Shopping
Gardening Direct (Online Garden Centre Review)
I placed an order to Gardening Direct on 22 April 2022 for plug plants: varieties of tomatoes, sweet potatoes, potatoes, etc.
I only received one email from them confirming receipt of my order.
Then I waited.
Waited.
Waited.
Until now, it is the 20 of May 2022, and still no sign of my order. I went online and saw my order as still awaiting dispatch.
I finally called them and waited 7 minutes to answer the phone.
Though I spoke to a nice man, he said that all my orders were in stock but the centre is so busy, my order is delayed.
I asked if there was a possibility that my order will turn up before the end of the month.
He said he can’t confirm it so I just cancelled my order altogether.
He cancelled it but he told me that refund of my payment will take fourteen days. Why?!!!
He said that is how it is!
So annoying.
I will not use Gardening Direct again. A fail.